The facility in Kemer; welcomes its guests with palm trees, pools, aquapark and fun-filled activities.
The facility, located a few steps from the sea, has 501 rooms. In rooms of different sizes; There are amenities like minibar, bathroom, wireless internet access, safe box, split air condition, satellite TV. All rooms have balconies and connected family rooms.
Facility; It offers a fun holiday opportunity to its guests with its private beach with fine pebbles and sand, blue flag, pools, beach volleyball area on the beach.
In the facility where breakfast, lunch and dinner are served as an open buffet, there are also a la carte restaurants where you can taste selected tastes such as Mexican and Italian cuisines and seafood. In addition to snacks throughout the day, there are also bars where delicious drinks are served that will add joy to your day.
Guests who want to rest; They can benefit from the SPA area, which offers facilities such as a Turkish bath, sauna and fitness room.
The facility is located 600 m from the center of Kemer.
Eating and drinking;
Breakfast, lunch and dinner buffet meals are free. Local alcoholic and non-alcoholic beverages are free for 24 hours within the brands determined by the facility. Some foreign drinks are free between 10.00-00.00.
Rome, Octopus and La Fiesta a la carte restaurants serve between 19.00-21.00. Rome and La Fiesta a la carte restaurants with reservation, 1 a la carte restaurant 1 free of charge during the stay of 7 nights or more. Octopus A La Carte Restaurant is with reservation and fee. Children under the age of 7 are not allowed in the a la carte restaurants.
The minibar is renewed once a day with soft drinks every day. Imported champagne, wine and luxury category liqueurs, cognacs, whiskeys and freshly squeezed juices are chargeable. Alcoholic beverages are not served as bottles. Imported drinks are not served in restaurants and are chargeable between 00.00-10.00. The disco offers free service within the concept between 23.00-02.00. The Beach Bar serves between 10.00-18.00.
The facility has a diet buffet and serves during open buffet hours. Guests are required to report their requests for vegan and gluten-free nutrition to the reception or guest relations department upon arrival.
A LA CARTE RESTAURANTS
Roma A la Carte Restaurant (with reservation) - Italian Cuisine
Octopus A la Carte Restaurant (with reservation) - Fish Restaurant (with charge)
La Fiesta A la Carte Restaurant (with reservation) - Mexican Cuisine
10.00-11.00 Late Breakfast
10.00-00.00 Lobby Bar
11.00-18.00 Snack Service
11.30-16.00 Pancake House
12.00-16.00 Garden Snack
13.00-17.00 Ice Cream Time
12.00-16.00 Fruit House
19.00-21.00 A la Carte Restaurant
23.00-02.00 Disco Bar
23.30-00.30 Night Mini Buffet
01.00-07.00 Cold Sandwich
24 Hour Pool Bar
The seafront facility has a pier and a private beach of 180 m long, 30 m wide, with fine gravel and sand mixed. Sun beds, canopy, mattresses on the beach and by the pool are free, towels are with deposit.
There are animation activities throughout the day, evening shows, live music program and disco on certain days of the week. The facility has a total of 6 water slides. 3 water slides are for guests 9 and older, and children can use the other 3 water slides.
SPA and wellness section of the facility; Facilities such as Turkish bath, sauna, indoor pool and massage service are available. The fitness center serves between 08.00-19.30.
For child guests in the facility; There is a children's playground, a children's pool and a mini club for children 4-12 years old. The stroller is offered for a fee.
Room upgrade according to the availability of standard rooms
Breakfast with freshly squeezed juice
Use of 1 free a la carte restaurant depending on availability
Special design dessert box
Standard rooms; wine, dessert plate, tea-coffee set-up, body lotion, bathrobe, tooth and shaving set,
Couples who want to take advantage of the honeymoon package must show their marriage certificate upon check-in for their accommodation within 6 months from the date of marriage. Also, in order for couples to benefit from the honeymoon package, the official registration date and the date of their stay must be the same year.
The facility in Kemer location; It is located 38 km from Antalya city center and 55 km from Antalya Airport.
No smoking in facility rooms.
Entry into Crystal Aura Beach Resort & Spa rooms starts from 14.00. Check-out time is no later than 12.00. Pets are not allowed. The facility has a disabled room. The use of open spaces serving in the facility depends on the seasonal conditions.
2 + 2 or 3 + 1 accommodation in rooms other than family rooms or some private rooms may cause tightness in the room and the extra beds provided may not be in the comfort of fixed beds.
Ultimate All-Inclusive accommodation at the property begins with dinner, includes dinner for the number of nights spent, and ends with lunch on the day of departure.
If the room to be accommodated has special type rooms such as family room, suite room (and so on), no refund will be made if any of the guests staying will leave the property early.
The services provided by the facilities within the concept and the use of some service areas may be restricted or closed during the stay, according to the circulars and legal arrangements within the scope of Covid-19. Some services may not be partially or fully offered.
Measures Taken Within the Scope of Covid-19;
Health personnel service is provided in the facility. These healthcare professionals are responsible for observing the guests from the entrance to the facility.
Healthcare professionals have symptoms of COVID-19; urgently sends people who show signs of basic infectious diseases such as fever, respiratory distress and cough to the authorized healthcare facility by wearing a surgical mask.
· All employees, coronavirus and other symptoms associated with infectious diseases, prevention, education and emergency suspicious about Turkey are given according to the criteria set by the Ministry of Health.
Food production stages are under the control of food engineers; It is carried out by trained kitchen workers with ISO 22000 Food Safety Standards.
· Various revisions have been made to prevent collective contact of employees and guests in the areas of food, beverage service and presentation.
Production areas are monitored with a 24 hour camera system. Guests can watch the production areas from the screens in the restaurant and visit the production areas together with the food engineers.
· The chemicals used in kitchen, laundry, building care, personal hygiene, pool maintenance products and water conditioning processes are Diversey products approved by the Ministry of Health.
· In general areas and guest rooms, there are disinfectants for guest use.
· The textiles used in the facility are ironed and packaged after being washed at the Crystal Laundry Factory with the latest technology machinery and equipment at the temperatures recommended by the Public Health.
All personnel and guest usage areas; It is cleaned and disinfected under the program. In addition, it is regularly checked by trained and expert employees.
All cleaning processes; It is carried out in accordance with internationally accepted and determined instructions to prevent cross-contamination and is controlled by specialist chefs.
Toys that are easy to clean and safe are preferred in the mini club. Paint used, etc. materials are approved by the Ministry of Health. Toys and materials are disinfected before and after use. Mini clubs continue their activities under the supervision of expert employees.
Hotel ventilation and air conditioning systems are kept under control for 24 hours. Their cleanliness is checked by the technical staff, whose professional qualifications are ensured in accordance with the legislation and frequency.
Water systems are disinfected in line with the legislative limits with the latest technology filtration, UV devices, ozone systems, chemical dosing units. All our technical maintenance and measurement results are recorded online and tracked.
· In order to verify the cleaning and disinfection procedures, hygienic analyzes are made by contracted credit laboratory institutions with swap and ambient petri samples taken from various areas of use.
· Food use water, pool and sea water analyzes are carried out by contracted accredited laboratory institutions, and all results are followed by food engineers.
Current pool water analysis results have been announced in our panels around the pool.
Occupational health and safety services are carried out under the legal legislation under the control of occupational safety specialists and workplace doctors. Occupational safety specialists serve full-time, although the hotels are in the non-hazardous class according to the law.
Possible risks are tracked online with risk analysis methods. Emergency action plans were announced to all employees.
· Necessary measures have been taken in the guest areas according to the emergency action plans and various directions have been made.
· Health information of the employees is followed up by the workplace physicians.
· Staff areas such as service, lodging and dining hall are designed in a way that will not risk the health of employees and hygiene standards are kept at a high level. It is regularly checked by the Human Resources Department.
· There are information posters on the COVID-19 ways of protection published by the Ministry of Health in general areas of use.
· The necessary information is given to the guests about the measures and applications taken through the facility's information channels and mobile application.