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Crystal De Luxe Resort


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General Information;
Providing service in Kemer, the facility is located close to the Mediterranean's paradise bay Phaselis and historical Olympos.
The facility offers its guests the opportunity to enjoy the sea and the sun with its Blue Flag private pebble beach and private pier.
The facility has 356 rooms in all rooms; Central air conditioning, safe, satellite TV, music broadcast, minibar, wireless internet connection, bathroom and hair dryer. Some of the rooms open to sea or garden views.
Welcoming its guests with fruit sherbet and cezerye, the property offers restaurants serving international cuisine.
You can get rid of the tiredness of the year and renew in the fully equipped SPA, which includes services such as sauna, hammam, massage and skin care applications.
If you are interested in nature, you can take a walking and cycling tour in the region on the Lycian road. For entertainment, you can choose the famous entertainment centers of Kemer.

Eating and Drinking;
Breakfast, lunch and dinner buffet meals are free of charge. Local alcoholic and non-alcoholic beverages are free for 24 hours within the brands determined by the facility. Some foreign drinks within the brands determined by the facility are free between 10.00-24.00. The minibar is filled with soft drinks and renewed daily with soft drinks. For a minimum of 7 nights or more, 1 a la carte restaurant with 1 reservation and free of charge (except Mexico A la Carte Restaurant). Mexico A la Carte Restaurant with reservation and fee. Children under the age of 7 are not allowed in the a la carte restaurants. Alcoholic beverages are not served to under 18s. Alcoholic beverages are not served as bottles. Imported drinks are not served in restaurants. Alcoholic drinks are not served for breakfast. Disco serves within the concept between 23.00-02.00.
Concentrated juices are free for breakfast and freshly squeezed juices are chargeable.
The facility has a vegan and gluten-free buffet and serves during open buffet hours. The food menu content is determined by the Kitchen Chef & Food and Beverage Directorate.

A LA CARTE RESTAURANTS
Mexico A la Carte Restaurant - Mexican Cuisine (Paid)
Venezia A la Carte Restaurant - Italian Cuisine
Istanbul A la Carte Restaurant - Turkish Cuisine

Service Hours;
07.00-10.00 Breakfast
10.00-11.00 Late Breakfast
10.00-18.00 Beach Bar
10.00-18.00 Vitamin Bar
11.00-16.00 Snack Service (Pancake and Pastry)
11.00-17.30 Snack Service
11.00-22.00 Patisserie (Lobby Lounge)
12.30-14.30 Lunch
14.00-16.30 Ice Cream
18.00-19.00 Tea Time
19.00-21.30 Dinner
21.30-00.30 Late Snack
23.00-02.00 Sapphire Disco
00.30-07.00 Night Sandwich
24 Hour Lagoon Bar

Beach;
Located 75 m from the sea, the property has a pier and a 50 m long pebbly private beach. There is a road between the beach and the facility. Sun beds, mattresses and shades are free on the beach and by the pool. Towels are free with a towel card.

Entertainment-Sports;
Evening shows or live music program takes place on certain days of the week. The facility has 1 water slide consisting of 3 bands (common use for children and adults).

Spa-Wellness;
SPA and wellness section of the facility; Facilities such as Turkish bath, indoor pool, sauna and massage services are available. The indoor pool serves throughout the season, it is not heated in the summer season.

Child-Infant;
For child guests in the facility; There is a children's pool, a children's buffet, a children's animation and a mini club for children 4-12 years old.

Honeymoon;
Room upgrade according to the availability of standard rooms
1 day newspaper service to the room
Breakfast with freshly squeezed juice
Use of one free A la Carte restaurant based on availability
bouquet of flowers
Room decoration
Special design dessert box
Champagne to featured rooms
Standard rooms; wine, cookie plate, tea-coffee setup, body lotion, bathrobe, tooth and shaving set

Location;
The facility in Kemer location; It is located 38 km from Antalya city center and 56 km from Antalya Airport.

General Alerts;
Within the scope of the Green Key Program, rooms are given one room key.
Couples who want to take advantage of the honeymoon package must show their marriage certificate upon check-in for their accommodation within 6 months from the date of marriage. Also, in order for couples to benefit from the honeymoon package, the official registration date and the date of their stay must be the same year.
Wireless internet in the facility is free up to 56 Kbps. Heating is not performed in the indoor pool between 01.04 - 31.10.
Entry into the Crystal De Luxe Resort rooms starts from 14:00. Check-out time is no later than 12.00. Pets are not allowed. The use of open spaces serving in the facility depends on the seasonal conditions.
2 + 2 or 3 + 1 accommodation in rooms other than family rooms or some private rooms may cause tightness in the room and the extra beds provided may not be in the comfort of fixed beds.
The Ultimate All-Inclusive accommodation provided at the property includes dinner and includes dinner for the number of nights spent, and ends with lunch on the day of departure.
If the room to be accommodated has special type rooms such as family room, suite room (and so on), no refund will be made if any of the guests staying will leave the property early.
The services provided by the facilities within the concept and the use of some service areas may be restricted or closed during the stay, according to the circulars and legal arrangements within the scope of Covid-19. Some services may not be partially or fully offered.


Methods of payment

  • MasterCard
  • Visa

Room facilities

  • Bathroom
  • Internet access
  • Safe
  • Wake-up service
  • Satellite TV
  • Cable TV
  • Housekeeping
  • Hairdryer
  • Direct dial telephone
  • Wooden Floor in Rooms

Facilities

  • Medical service
  • 24-hour reception
  • Car park
  • Day-care centre
  • Car hire
  • Transfer service
  • Balcony Terrace
  • Cable Satellite TV - Movies
  • Fruit basket for honeymooners
  • Washer Dryer
  • Suite
  • Outdoor Pool
  • Childrens pool
  • Massage Services
  • Meeting Rooms
  • Wireless Internet Connection
  • Honeymoon Suites
  • Spa Services
  • Indoor Pool
  • Childrens water park
  • Steam Bath
  • Dry Sauna
  • Telephone with Voice Mail
  • Mini Bar
  • Lounge chair
  • Restaurant
  • Kids’ club
  • WaterSlides -Water Park
  • Turkish bath (hamam)
  • Whirlpool
  • Beach/pool umbrellas
  • Elegant Lobby Entrance
  • Mini Club
  • Blue Flag Beach
  • Kids' Outdoor Play Equipment
  • Laundry
  • Pouch and Skin Care
  • Medical Center
  • Mini Market
  • Sand Beach
  • Gravel Beach

Food & Drink

  • Early bird breakfast
  • Late riser breakfast
  • Gluten-free meals
  • Vegetarian meal
  • All inclusive with alcoholic drinks own brands
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • A La Carte Restaurant
  • Wine/champagne
  • Kid meals
  • Complimentary soft drinks
  • Outdoor Restaurant
  • Indoor Restaurant

Activities & Sports

  • Table tennis
  • Fitness
  • Archery
  • Volleyball
  • Beach volleyball
  • Parasailing
  • Water Polo
  • Trekking
  • Rafting on site
  • Disco
  • Animation
  • Tennis Equipment

Hotel Services

  • Baby Carriage / Stroller
  • Nurse
  • Photo Service

Things to keep in mind

  • Children welcome

Transportation

  • Taxi
  • Shuttle services

Covid-19


Health personnel service is provided at the facility. These healthcare professionals are responsible for observing guests from the moment they enter the facility.
Healthcare workers with symptoms of COVID-19; People who show basic symptoms of infectious diseases such as high fever, respiratory distress and cough are urgently referred to the authorized health institution by wearing a surgical mask.
All employees, coronavirus and other symptoms associated with infectious diseases, prevention, education and emergency suspicious about Turkey is given in accordance with the criteria set by the Ministry of Health.
Food production stages are under the control of food engineers; It is carried out by trained, mastership certified kitchen workers in accordance with ISO 22000 Food Safety Standards.
Various revisions were made in food, beverage service and presentation areas, which would prevent collective contact between employees and guests.
Production areas are monitored 24 hours by camera system. Guests can watch the production areas from the screens in the restaurant and visit the production areas together with food engineers.
Chemicals used in kitchen, laundry, building maintenance, personal hygiene, pool care products and water conditioning processes are Diversey products approved by the Ministry of Health.
There are disinfectants for guest use in public areas and guest rooms.
The textiles used in the facility are washed with state-of-the-art machinery and equipment at the Crystal Laundry Factory at temperatures recommended by Public Health, then ironed and packaged and shipped to the facility.
All staff and guest usage areas; It is cleaned and disinfected within the framework of the program. In addition, it is regularly checked by trained and expert employees.
All cleaning operations; It is carried out in accordance with internationally accepted and determined instructions to prevent cross contamination and is controlled by expert chefs.
Toys that are easy to clean and safe were preferred in the mini club. Used paint etc. materials are approved by the Ministry of Health. Toys and materials are disinfected before and after use. Mini clubs continue their activities under the supervision of expert employees.
Hotel ventilation and air conditioning systems are kept under control for 24 hours. Their cleaning is controlled by technical personnel with professional competence at standards and frequency in accordance with the legislation.
Water systems are disinfected with state-of-the-art filtration, UV devices, ozone systems, chemical dosing units, in line with legislation limits. All of our technical maintenance and measurement results are recorded and monitored online.
In order to verify the cleaning and disinfection processes, hygiene analyzes are carried out by the contracted credit laboratory institutions with swap and media petri samples taken from various usage areas.
Food use water, pool and sea water analyzes are made by contracted accredited laboratory organizations, and all results are followed by food engineers.
The current pool water analysis results are announced on our boards around the pool.
Occupational health and safety services are carried out within the scope of legal legislation under the control of occupational safety experts and workplace physicians. Occupational safety specialists provide full-time service although hotels are classified as non-hazardous according to the law.
Possible risks are monitored online with risk analysis methods. Emergency action plans were announced to all employees.
In the guest areas, necessary measures have been taken in accordance with the emergency action plans and various directions have been made.
Employees' health information is followed up by workplace physicians.
Personnel areas such as service, lodging and dining hall have been designed in a way that does not risk the health of the employees and hygiene standards are kept at a high level. It is regularly checked by the Human Resources Department.
In general usage areas, there are informative posters about COVID-19 protection methods published by the Ministry of Health.
Guests are given the necessary information about the measures and practices taken through the facility's information channels and mobile application.

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