Crystal Family Resort & Spa, located in Boğazkent, a holiday paradise in Antalya, promises an unforgettable holiday to its guests with its world-class quality. Located at the seafront, the property has a private beach area mixed with sand and gravel.
SPA center, hammam, sauna and massage treatments within the facility provide guests with the opportunity to have a pleasant time. As an alternative to the sea, there are indoor and outdoor swimming pools within the facility. For sports fans and those who want to stay fit, facilities such as fitness center, beach volleyball, basketball court and tennis court are available at the property.
Breakfast, lunch and dinner are served as an open buffet. In the a la carte restaurants within the facility; Flavors from Mexican, fish, Turkish and Italian cuisines are prepared meticulously by master chefs.
Crystal Family Resort & Spa is located 40 km from Antalya Airport.
Eating and Drinking
Morning, lunch, evening buffet meals are free.
Local alcoholic and non-alcoholic drinks are free for 24 hours, some foreign drinks are free of charge between 10.00-01.00 between the brands determined by the hotel, and all foreign drinks are paid between 01.00-10.00.
The minibar is filled with soft drinks every day.
A la carte restaurants will serve only for dinner and once a stay of 7 nights or more, free of charge (except Venezia Restaurant). Venezia A la Carte Restaurant with reservation and fee.
The facility has a vegan and diet buffet, and provides service during the hours of service. Guests with diabetes and gluten disorders are introduced to kitchen managers and products suitable for them are offered.
A LA CARTE RESTAURANTS
Venezi A la Carte Restaurant, Italian Cuisine (Paid)
Mexico A la Carte Restaurant, Mexican Cuisine
Istanbul A la Carte Restaurant, Turkish Cuisine
Halikarnas A la Carte Restaurant, Mediterranean Cuisine
10.00-11.00 Late Breakfast
11.30-16.00 Pancake House
12.00-16.00 Snack Service
13.00-18.00 Ice Cream Catering
16.00-17.00 Tea Time
16.00-17.00 Lagoon Bar
17.00-23.00 Lobby Lounge
19.00-21.30 A la Carte Restaurant
23.30-00.30 Night Snack
00.00-02.00 Saphire Disco Bar
00.30-07.00 Night Sandwich
24 Hour Lagoon Bar
For child guests in the facility; There is a children's buffet, children's animation, children's restaurant, children's pool, mini club for children aged 4-12 and Junior Club for children aged 13-16.
Note: Mini Club and Junior Club serve between 1 June and 1 September.
The sea side rooms are not the direct sea view, they are the rooms that see the sea from the side.
Couples who want to take advantage of the honeymoon package must show their marriage certificate at check-in for their accommodation within 6 months from the date of marriage. Also, in order for couples to benefit from the honeymoon package, the official registration date and the date of their stay must be the same year.
Entrance to Crystal Family Resort rooms starts from 14.00. Check-out time is no later than 12.00. Pets are not allowed. The use of open spaces serving in the facility depends on the seasonal conditions.
2 + 2 or 3 + 1 stays in rooms other than family rooms or some private rooms may cause tightness in the room and the extra beds provided may not be in the comfort of fixed beds.
Ultra All Inclusive accommodation at the premises starts with dinner, includes dinner for the number of nights spent, and ends with lunch on the day of departure.
In case the room to be accommodated has special type rooms such as family room, suite room (and so on), no refund will be made if any of the guests staying will leave the property early.
The services provided by the facilities within the concept and the use of some service areas may be restricted or closed during the stay according to the circulars and legal regulations within the scope of Covid-19. Some services may not be partially or fully offered.
Measures Taken Under Covid-19
Health personnel service is provided in the facility. These healthcare professionals are responsible for observing the guests from the entrance to the facility.
Healthcare professionals have symptoms of COVID-19; It sends people who show signs of basic infectious diseases such as high fever, respiratory distress and cough to the authorized healthcare facility by wearing a surgical mask immediately.
All employees, coronavirus and other symptoms associated with infectious diseases, prevention, education and emergency suspicious about Turkey is given in accordance with the criteria set by the Ministry of Health.
Food production stages are under the control of food engineers; It is carried out according to ISO 22000 Food Safety Standards by trained kitchen workers with certified certificates.
In the areas of food, beverage service and presentation, various revisions have been made to prevent collective contact of employees and guests.
Production areas are monitored with a 24 hour camera system. Guests can watch the production areas from the screens in the restaurant, and visit the production areas with food engineers.
The chemicals used in kitchen, laundry, building care, personal hygiene, pool care products and water conditioning processes are Diversey products approved by the Ministry of Health.
In general areas and guest rooms, there are disinfectants for guest use.
Textiles used in the facility are ironed and packaged after being washed at the Crystal Laundry Factory with the latest technology machinery and equipment at the temperatures recommended by Public Health.
All personnel and guest use areas; It is cleaned and disinfected under the program. In addition, it is regularly checked by trained and expert employees.
All cleaning processes; It is carried out in accordance with the internationally accepted instructions determined to prevent cross-contamination and is controlled by specialist chefs.
Easy and safe toys were preferred in the mini club. Paint used, etc. materials are approved by the Ministry of Health. Toys and materials are disinfected before and after use. Mini clubs continue their activities under the supervision of expert employees.
Hotel ventilation and air conditioning systems are kept under control for 24 hours. Their cleanliness is controlled by technical staff, whose professional qualifications are ensured in accordance with the legislation and frequency.
Water systems are disinfected in line with the legislation limits with the latest technology filtration, UV devices, ozone systems, chemical dosing units. All our technical maintenance and measurement results are recorded online and tracked.
In order to verify the cleaning and disinfection procedures, hygienic analyzes are made by contracted credit laboratory institutions with swap and ambient petri samples taken from various areas of use.
Food use water, pool and sea water analyzes are carried out by contracted accredited laboratory institutions, and all results are followed by food engineers.
Current pool water analysis results have been announced in our panels around the pool.
Occupational health and safety services are carried out under the legal legislation under the control of occupational safety specialists and workplace doctors. Occupational safety specialists provide full-time service, although the hotels are in the non-hazardous class according to the law.
Possible risks are monitored online by risk analysis methods. Emergency action plans were announced to all employees.
Necessary measures have been taken in the guest areas according to the emergency action plans and various directions have been made.
Health information of the employees is followed up by the workplace physicians.
Staff areas such as service, lodging and dining halls are designed in a way that will not risk the health of employees and hygiene standards are kept at a high level. It is regularly checked by the Human Resources Department.
There are information posters on COVID-19 ways of protection published by the Ministry of Health in general usage areas.
The necessary information is given to the guests about the measures and applications taken through the facility's information channels and mobile application.